Terms of use
This library is for One on One Care staff. It includes copies of the agency policy and procedures manual and copies of publicly available manuals, regulations, and guidance published by state agencies and managed care organizations.
Documents may not be current. Agency policies, regulations, and manuals are revised without notice. One on One Care makes no representation that any document in this library reflects the most recent version. Staff are responsible for verifying any requirement against the official published source — or the current signed policy — before relying on it.
This is not legal, regulatory, or compliance advice. Nothing in this library, including answers generated by the question feature, constitutes legal advice or an official interpretation of any regulation or policy. Search results and generated answers may be incomplete or inaccurate.
Official sources control for regulations. Where anything in this library conflicts with the official published source, the official source governs. Official sources include the Virginia Administrative Code, the Virginia Department of Medical Assistance Services, the Virginia Department of Health Office of Licensure and Certification, and the applicable managed care organization. For agency policy, the current signed policy on file in the office governs.
Limitation of liability. One on One Care and its officers and staff disclaim all liability for any loss, penalty, sanction, or damage arising from use of or reliance on this library. Use of this tool is at your own risk.
By using this tool you acknowledge that you have read and accept these terms.